What's new

What's new

A history of new functionality and bug fixes on this site.

Release date Notes
28 Sep 2025
  • One ticket page - re-combining problems, requests, and questions
  • Improved ticket workflow statuses
  • Save your search filters
  • Additional search and sorting fields
  • Private comments
  • Clearer comment layout
  • New URL
27 Nov 2024
  • Show "recently added" items to the service overview page
04 Feb 2024
  • Move F1 SECU documentation to the F1 downloads page
22 Jan 2024
  • Enable editing of requests, problems, and questions
  • Update notification emails to include the reason for notification
  • Resolve bug to prevent duplicate entries when raising requests, problems, and questions
27 Dec 2023
  • Add notifications for new comments on requests, problems, and questions
  • Improve 'Reported by' column filtering to include both company and user names when sorting
  • Fix bug where deferred items showing when not selected for System Monitor product
18 Dec 2023
  • Include more detail in email notifications
7 Nov 2023
  • Auto-watch items you raise